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Frequently Asked Questions

How do I know if my message was received?

You will receive a confirmation email upon submission. If you don’t see it within an hour, check your spam folder.

What if I don’t see a response after 24 hours?

Please resend your message or try a different contact method. Occasionally, emails can get lost in transit.

Can I submit anonymous questions?

While we encourage open and honest communication, we prioritize responding to messages that include your name and email address for follow-up if needed.

Are my personal details secure?

Absolutely. We take the privacy of our users seriously and will never share your contact information with anyone without your explicit consent.